FAQ

We specialise in converting various tape formats, including VHS, VHSc, 8mm, Hi8, Digital8, MiniDV, HDV, and DVCAM. We can also do standard audio cassettes too.

The turnaround time depends on a few factors. How many jobs are ahead of yours, the quality of your tapes, what type of tape, and how many.

Single tapes can usually be done in a day or two.

We offer digital files in commonly used formats such as MP4, MKV, AVI or MOV ensuring compatibility with a wide range of devices.

However, we generally recommend MP4 most of the time.

While we cannot fix severely damaged tapes, we do our best to transfer what we can. How the tape plays is how the transfer will be recorded.

Absolutely! We offer photo and slide scanning services to digitise your physical photographs, negatives and slides, allowing you to easily preserve and share them digitally or reproduce them into prints or something creative like a book or t-shirt.

We prioritise with the utmost care and attention when handling your tapes and photos during the conversion process. Our team adheres to stringent procedures to minimise any potential risks or damage. However, it’s important to note that due to the age and condition of the materials, there is a possibility of further damage or tape breakage in degraded sections, which is beyond our control or that of the equipment.

We offer various storage options, including USB drives, DVDs, or digital delivery via online cloud storage, allowing you to choose the method that suits your needs best.